Job openings

Are you a service tech in commercial integrated security systems with at least four years of experience? We have an exciting new position, available due to continued growth of a local company that has been in business for more than 20 years.

This new position will be a hybrid, 75% service tech, 25% IT. Our ideal candidate is familiar with surveillance camera troubleshooting and also has some understanding of PC hardware and assembly. You’ve worked with port forwarding and remote access troubleshooting. You’re comfortable with networking technology and IT schemes. Have you worked small business or residential and are ready to move up to larger integrated commercial systems? And most importantly, are you able to communicate well with a customer? Then come on in for a conversation.

This position requires a minimum of 4 years of experience, Genetec experience is a huge plus. Overtime is available. We provide in-house, manufacturer, field and industry training. Pay listed is a starting range and commensurate with experience.

Key Responsibilities:

• Assist with PC hardware assembly and troubleshooting.
• Assist customers with remote access to access control and CCTV systems.
• Work and collaborate directly with the service and install teams.
• Participate in on-call service rotation.
• Ensure all safety guidelines are followed and that the company follows all regulatory rules and regulations.
• Ensure all actions of the company are accomplished in an ethical and prudent manner.
• Always keep scheduling and operations informed of work status.

Requirements:

• 4+ years experience in electronic security industry, Genetec experience is a huge plus!
• Excellent problem-solving skills, and the ability diagnose problems and solve them efficiently
• Ability to work independently and be a self-motivator
• Familiar with the hardware, software and programming of access control, alarm, CCTV and intercom products
• Good written and verbal communication skills
• Familiar with building codes and regulations
• Strong customer service skills
• High energy, detailed oriented, results driven, self-motivated individual.
• Excellent attitude, work ethic and work quality
• Valid driver’s license and be able to operate a company vehicle
• Clean driving record
• Pass a criminal background check
• High School Diploma or GED required, Associate or Bachelor’s degree is a plus

Engineered Security Solutions Inc. is a leading electronic security system integrator in business for more than 22 years. ESS provides cutting-edge solutions throughout Wisconsin for commercial, industrial, municipal, law enforcement, education, financial customers and more. We design, install, and service electronic security and safety systems that integrate intrusion, video surveillance, access control and monitoring applications. Although we are a rapidly growing company, at ESS you will be treated like an individual, not a number.

At ESS we believe our employees are our greatest assets. We’re seeking motivated self-starters, to work both individually and with a team. In return, we provide excellent pay, health/vision/dental benefits, paid time off, paid holidays, short- and long-term disability and employer-matched IRA.

Starting salary range: $33-$45/hr

Are you commercial integrated security systems technician working with Genetec in the past year? Do you know DMP? Do you regularly work with Axis and Hanwha IP cameras? We have a new position, available due to continued growth of a local company that has been in business for more than 20 years.

This seasoned technician will install new equipment, repair or replaces inoperative equipment and test for operations. This individual must be able to read building electrical & sprinkler plans as required. A minimum of 5 years experience in the electronic security industry, with some Genetec experience is required. A focus on professionalism and communication is key to this role. We provide in-house, manufacturer, field and industry training. Overtime is available. Pay listed is a starting range and commensurate with experience.

Key Responsibilities:

• Create an environment which achieves ultimate customer service/satisfaction.
• Responsible for the installation of access control systems, digital and analog camera systems, intercoms and alarm systems.
• Work and collaborate directly with service and install teams.
• Mentor and coach junior technicians on the proper techniques, customer service and overall performance and development.
• Ensure all actions of the company are accomplished in an ethical and prudent manner while following all safety and regulatory rules and compliance.
• Always keep scheduling and operations informed of work status.

Requirements:

• 5 + years experience installing or servicing integrated security systems
• 2+ years experience install experience with Genetec
• Solid problem-solving skills, and the ability diagnose problems and solve them efficiently
• Needs to be able to work independently and be a self-motivator
• Must have a valid driver’s license and be able to operate a company vehicle
• Must have a clean driving record
• Must pass a criminal background check
• Good written and verbal communication skills
• Ability to read and interpret blueprints and schematic drawings
• Strong customer service orientation
• High energy, detailed oriented, results driven, self-motivated individual
• Excellent attitude, work ethic and work quality
• High School Diploma or GED

Engineered Security Solutions Inc. is a leading electronic security system integrator in business for more than 22 years. ESS provides cutting-edge solutions throughout Wisconsin for commercial, industrial, municipal, law enforcement, education, financial customers and more. We design, install, and service electronic security and safety systems that integrate intrusion, video surveillance, access control and monitoring applications. Although we are a rapidly growing company, at ESS you will be treated like an individual, not a number.

At ESS we believe our employees are our greatest assets. We’re seeking motivated self-starters, to work both individually and with a team. In return, we provide excellent pay, health/vision/dental benefits, paid time off, paid holidays, short- and long-term disability and employer-matched IRA.

Starting Salary Range: $33-$45/hr

Do you have sales or technical experience in the electronic security industry? We have created a new position and are looking for a qualified sales account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales. Knowing integrated commercial security systems including intrusion, video surveillance and access control products is critical to this position.

As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long-term client relationships.

Key Responsibilities:

• Manage a portfolio of accounts to achieve long-term success.
• Establishing good rapport with clients.
• Developing new sales opportunities.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Report on the status of accounts and transactions.
• Monitor sales account targets, aligned with company objectives.
• Stay up-to-date with internal and external developments and industry technology.

Requirements:

• Proven sales  or technical experience in commercial electronic integrated security
• Proven ability to deliver excellent customer experience
• Knowledge of CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent interpersonal skills
• An ability to deliver projects and answer inquiries on time
• Business acumen with a problem-solving attitude

Engineered Security Solutions Inc. is a leading electronic security system integrator in business for more than 22 years. ESS provides cutting-edge solutions throughout Wisconsin for commercial, industrial, municipal, law enforcement, education, financial customers and more. We design, install, and service electronic security and safety systems that integrate intrusion, video surveillance, access control and monitoring applications. Although we are a rapidly growing company, at ESS you will be treated like an individual, not a number.

At ESS we believe our employees are our greatest assets. We’re seeking motivated self-starters, to work both individually and with a team. In return, we provide excellent pay, health/vision/dental benefits, paid time off, paid holidays, short- and long-term disability and employer-matched IRA.

Due to growth, we have created a new position and are looking for a qualified project manager to join our team. You will act as liaison between sales and operations. Excellent communication is key to this role. You will be responsible for setting and managing client expectations, developing a project plan and understanding project risks to create smooth project completion after the sale. Establishing and maintaining relationships and providing proactive communication to client stakeholders.

Simply, As our project manager, your job will be to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. You will be the go-to person for everything involving a project’s organization and timeline.

Key Responsibilities:

• Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Meeting with project team members to identify and resolve issues.
• Ensuring project adheres to quality standards.
• Preparing status reports by gathering, analyzing, and summarizing relevant information.
• Establishing effective project communication plans and ensuring their execution.
• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
• Coordinating system training for clients.
• Identifying and developing new opportunities with clients.
• Obtaining customer acceptance of project deliverables.
• Managing customer satisfaction within the project transition period.
• Conducting post-project evaluation and identifying successful and unsuccessful project elements.

Requirements:

• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Bachelor’s degree in a related field.
• Project Management Professional (PMP) certification is a plus.
• Proven experience in project management.
• Strong understanding of formal project management methodologies.
• Experience with electronic security as a construction project manager, IT project manager, or ERP project manager is a huge plus.
• Able to complete projects in a timely manner.
• Experience overseeing installation projects.
• Budget management experience.
• Strong working knowledge of Microsoft Office

Engineered Security Solutions Inc. is a leading electronic security system integrator in business for more than 22 years. ESS provides cutting-edge solutions throughout Wisconsin for commercial, industrial, municipal, law enforcement, education, financial customers and more. We design, install, and service electronic security and safety systems that integrate intrusion, video surveillance, access control and monitoring applications. Although we are a rapidly growing company, at ESS you will be treated like an individual, not a number.

At ESS we believe our employees are our greatest assets. We’re seeking motivated self-starters, to work both individually and with a team. In return, we provide excellent pay, health/vision/dental benefits, paid time off, paid holidays, short- and long-term disability and employer-matched IRA.

We are looking for an experienced National account manager to join our growing team. You will develop and maintain relationships with key customers, including national accounts; negotiate and manage contracts; and develop and implement strategies to increase sales and market share.

We have built our reputation on integrity and problem solving for our customers. As a national account manager, you should be organized and able to analyze performance metrics. We also expect you to have good negotiation skills and the ability to foster relationships with customers. Ultimately, you should be able to facilitate communication with customers and build long-term relationships to achieve business goals.

Key Responsibilities:

• Set and monitor sales targets for regional account managers
• Network with key customers to identify and address specific needs
• Develop and maintain relationships with customers to ensure long-term success
• Act as the liaison between customers and internal teams ensuring clients’ requirements are met
• Identify and attract prospective strategic customers
• Ensure brand consistency
• Negotiate contracts
• Collect and analyze sales data and trends
• Maintain high customer satisfaction ratings, according to company standards
• Liaise with Sales and Marketing departments to set and implement new strategies
• Stay up-to-date with internal and external developments and industry technology and suggest new ways to increase sales

Requirements:

• Proven sales experience in commercial electronic integrated security
• Excellent customer service
• Demonstrable experience in negotiating and meeting client requirements
• In-depth understanding of sales performance metrics
• Hands on experience with CRM software and MS Office
• Excellent analytical and organizational skills
• Strong communication skills
• Ability to lead and motivate team members
• Availability to travel as needed
• Degree in Sales, Business Administration or relevant field

Engineered Security Solutions Inc. is a leading electronic security system integrator in business for more than 22 years. ESS provides cutting-edge solutions throughout Wisconsin for commercial, industrial, municipal, law enforcement, education, financial customers and more. We design, install, and service electronic security and safety systems that integrate intrusion, video surveillance, access control and monitoring applications. Although we are a rapidly growing company, at ESS you will be treated like an individual, not a number.

At ESS we believe our employees are our greatest assets. We’re seeking motivated self-starters, to work both individually and with a team. In return, we provide excellent pay, health/vision/dental benefits, paid time off, paid holidays, short- and long-term disability and employer-matched IRA.